"To Whom It May Concern:
On Saturday, May 2nd, 2009 we were scheduled to have a destination wedding in Riviera Maya, Mexico. Due to the unfortunate spread of the swine flu we had to cancel our wedding two days before our departure. After picking ourselves up from disappointment we decided to proceed with the same date at a local location. Our research of places lead us to the Aloft hotel in Dulles, VA. Immediately after walking in we fell in love with the décor. Irssy Perez greeted us and we explained our situation. She quickly empathized with us and offered to help us and accommodate whatever way she could. She gave us a tour of the space and explained they don’t typically do many weddings but she would be happy to help and allow us to use the patio area.
In the time of most need Irssy went above and beyond to make our event a huge success. Because of Aloft hotels we were able to have a stress-free interaction with the hotel and our planning team of volunteers from our local church that helped to pull together a new wedding in four days. Irssy provided suggestions, options and even detailed information and follow-up on everything we asked. We look back and wonder how something that was suppose to be so stressful ended up happening so smoothly. The rest of the hotel staff was extremely polite, professional and helpful throughout the whole process! They went out of their way to make us feel like family!
Thank you again for turning our lemons into lemonade. This letter is brief and doesn’t do enough justice to our true gratitude and excitement for what you have done! Instead of 25 people attending a destination wedding we were able to have the wedding of our dreams with over 100 family and friends in attendance. Everyone continues to talk about how beautiful wedding and the hotel was. You have made our dreams come true and we couldn’t be more happier about Irssy, your hotel staff, Aloft and the W hotel group!
Thank You!
Angus & Andrea Small"
It was a pleasure to be able to help bring sunshine into what once was a cloudy day to your wedding. I am elated that I could be part of such a wonderful occasion in your lives and the aloft Team as well. Many blessings to you and yours!
Sales Assistant
irssy perez










