
Aloha Aloft Fans! Well it is now August 24
th, 2009 and although we have been blogging for over a year now, the Aloft Dulles Airport North hotel has been opened for 8 months!
The most common question I hear from our guests is often about our Aloft lingo! "What does that mean?"
Well in an effort to clarify our lingo to you, it is my pleasure to present this guide to translate our Aloft speak:
Aloha = Hello and welcome. Come in and relax as if you were on a vacation or get-a-way.
Aloha Desk = This is our version of a normal hotel front desk to provide you with an A+ service.
Backyard = Our beautiful patio area where you can enjoy a snack, cocktail or useof free Wi-Fi.
Easy Out = There are many easy ways to check out: Throughout the phone, TV or Touch-N-Go.
Touch-N-Go = Self service check-in/out kiosks where you can also print your boarding pass.
In-Touch = Our business center with 2 workstations and printing capabilities.
Lift = Elevators with liquid blue gel floors.
Portal = Front Entrance Way with serene Zen water features to evoke a sense of renewal.
Re:charge = Our state-of-the-art 24 hour Fitness Center with personalized TVs.
Re:fuel = Grab & Go snack items opened 24 hours a day including Breakfast, Lunch or Dinner.
Re:mix = Our Lobby Lounge where you can mix and mingle with other guests over a cocktail.
Re:fresh = What we call our Housekeeping Talent
Rinse = Self service car wash with eco-friendly car detergent.
Splash = Our indoor heated pool open from 6am - 11pm daily.
Tactic = This is our meeting room outfitted with 50" plasma TV and jack-pack for computers.
Talent = Our best in class team members who provide anything/anytime service.
W xyz = The area's hippest, coolest bar/lounge in the Dulles area. Opened 5pm-12am daily.
WC = This is short for "Water Closet" which is either public or guest room restrooms.
So next time you visit us for your 3 day business adventure and you walk through our Portal and arrive at the Aloha Desk and one of our Talent members direct you to Splash by saying, " Aloha, Splash is located past the Lift and WC is on the left hand side across Re:charge." You'll know what that means!
Till next time Fans,
Milan Patnaik
General Manager